Retail

Retail

Use data driven insights to inform and support your retail mix, leasing and marketing strategies

Gain insight into who your customers and competitors are, and the unique commercial ecosystem within which your retail precinct or shopping centre is located

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Clarendon Centre

Repositioning and enhancing the experience at Clarendon Centre with diverse new and refurbished offerings

The Clarendon Centre is located only 1.5kms away from the CBD in the heart ofClarendon Street, South Melbourne. The centre comprises 4,600 sqm of retail space, including a Coles supermarket, 23specialty stores and a Medical and Allied Health centre.

Propella.ai was able to assist Clarendon Property Group to:

  • Pinpoint the times and days of highest and lowest traffic, and why, to determine when promotions, events or activities should be carried out at the centre
  • Determine how locals currently utilise the centre in comparison to competing centres, to inform strategies on how to improve customer loyalty over nearby competitors
  • Understand the psychographics of their customers to determine what kind of customers they should be targeting, and in what areas
  • Determine what amenity and services they should be incorporating into the centre to attract these target customers, based on their preferences and attitudes

Informed by Propella.ai’s human-centric data insights, Clarendon Property Group has been repositioning and enhancing the experience at Clarendon Centre with diverse new and refurbished offerings including:

  • Coles Local
  • Betty’s Burgers
  • SanChurro Clasico Chocolateria
  • Future Canteen
  • Miss China
  • Huy’s Kitchen
  • Etto Pasta Bar
  • Renovated Dining Area

Vanessa Brown, Head of Marketing

Clarendon Property Group

Clarendon Property Group has been at the forefront of commercial property management and development for over 30 years.

Since the early 1980’s, CPG has had a strong track record in acquiring, owning, developing and operating shopping centres, commercial buildings and hotels throughout Australia.

"Retail in the inner city has always been competitive, and the impacts of COVID have made attracting visitors and ensuring they come back even more challenging. Propella.ai have been able to give us deep, accurate, and highly beneficial insight into our customers and how they use our services - in turn, allowing us to better serve them, bring in business for our retailers, and be proactive, rather than reactive, in how we invest and plan."

Other Projects

We work across all property sectors, anywhere in Australia

INSIGHT REPORTS
Actionable insights to make the right call
Our individually prepared insights reports deliver deep customer profiling and location intelligence through the use of big data and artificial intelligence.
Location Intelligence
Utilise geospatial data to make informed property decisions.
Customer Profiling
Analyse consumer traits to refine leasing and marketing strategies.
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